Bonus Terms and Conditions

These terms explain how bonuses, free spins and other promotions work at Davinci Gold Casino, from claiming an offer through to withdrawing what you win. They apply alongside our general Terms and Conditions and the specific terms shown with each promotion.

Worth a spin

What these bonus terms cover

These Bonus Terms and Conditions apply to every promotion we run: welcome offers, deposit matches, free spins, cashback, loyalty rewards, tournaments and any other benefit credited to your account with us. They form part of our general Terms and Conditions, and by claiming an offer you accept both.

Each promotion also carries its own terms, shown on the promotion itself and in the cashier. Those terms set out the details that change from offer to offer, including the wagering requirement, the qualifying deposit, the eligible games, the maximum bet while a bonus is active and the period in which the offer must be used.

Where the terms of a specific promotion differ from the general rules on this page, the terms of that promotion apply to that offer. Where a promotion is silent on a point, the rules on this page apply.

Who can claim a bonus

Promotions are open to registered account holders who are resident in the United Kingdom and aged 18 or over. We hold a gaming licence and verify the identity, age and address of our customers, and we may complete those checks before a bonus is credited or before any withdrawal is paid.

One account per person. Only one bonus of each type may be claimed per person, household, address, shared device, IP address or payment method.
Your own payment method. Qualifying deposits must be made from a payment method held in your own name. Some deposit methods are excluded from promotions; the cashier shows which.
Opting in. Some offers are credited automatically and others must be claimed, by opting in or by entering the code shown with the promotion. Bonuses cannot be added after a qualifying deposit has been played.
Account in good standing. Your account must be open, verified where we have asked for verification, and not subject to a self-exclusion, time-out or restriction.
Targeted offers. Some promotions are offered to selected players only. If an offer does not appear in your account, it has not been made available to you.

If you have excluded yourself through GamStop or through our own self-exclusion tools, you will not receive promotional offers from us while that exclusion is in force.

Wagering requirements and how bonus funds are used

Most bonuses carry a wagering requirement: an amount that must be staked before bonus funds, or winnings from free spins, can be withdrawn. The requirement, and whether it applies to the bonus alone or to the bonus and the qualifying deposit together, is stated in the terms of each offer.

How your balance is split

Your account keeps cash and bonus funds separate. Where both are present, stakes are taken in the order set out in the offer terms and shown in your account. Cash funds are withdrawable at any time, subject to our general Terms and Conditions; bonus funds and winnings from them are not withdrawable until the wagering requirement has been met in full.

How games count towards wagering

Game types contribute to wagering at different rates, and some are excluded altogether. The contribution for each category is listed in the terms of the offer and on the promotions page.

Game category	How it counts	Where this is confirmed
Slots and instant win games	Usually the highest contribution, unless the game is listed as excluded	The offer terms and the excluded games list
Table games and video poker	Often a reduced contribution	The offer terms
Live dealer games	Often a reduced contribution or excluded	The offer terms
Games with a feature buy or similar purchase	Commonly excluded while a bonus is active	The offer terms and the game information panel

Bets placed on excluded games do not count towards wagering, and playing them while a bonus is active may breach the terms of the offer. Bets that are cancelled, voided or refunded, and bets covering opposite or near-certain outcomes, do not count towards wagering.

Maximum bets, expiry and limits on winnings

While a bonus is active, a maximum stake per spin, hand or round applies. The amount is stated in the offer terms. Staking above that limit may lead to the bonus and any winnings derived from it being removed, so please double-check the limit before you increase your stake.

Expiry of the bonus. Each bonus must be used within the period shown with the offer. Unused bonus funds and any wagering progress are removed once that period ends.
Expiry of free spins. Free spins must be played within the period shown with the offer, and winnings from them are credited as bonus funds unless the offer says otherwise.
Capped winnings. Some offers cap the amount that can be converted from bonus funds to cash. Any balance above the cap is removed when the wagering requirement is completed.
One bonus at a time. Unless an offer states otherwise, only one bonus may be active on your account at a time. A further bonus is credited only once the active one has been completed, has expired or has been cancelled.
Cancelling a bonus. You may cancel an active bonus from your account or by contacting us. Cancelling removes the bonus funds and any winnings derived from them; your cash balance is not affected.

Fair play and when we may withdraw an offer

Promotions are intended for players taking part in the normal way. We look into unusual patterns of play and may withhold or remove a bonus, remove winnings derived from it, or close an account where we find that the terms of an offer have been breached.

Opening or using more than one account, or acting together with others to claim the same offer more than once.
Supplying inaccurate registration details, or details that cannot be verified when we carry out our checks.
Staking above the maximum bet, or playing excluded games, while a bonus is active.
Low-risk or equalised betting patterns designed to clear a wagering requirement rather than to play the game.
Depositing and withdrawing without meaningful play, or any use of a payment method that is not your own.

We may change, suspend or end a promotion at any time, and we may withdraw an offer from an individual account where we consider it is being misused. Where that happens, we will act fairly and will tell you what we have decided. If you disagree with a decision, our complaints process is set out in our general Terms and Conditions, and a complaint is looked into by our customer team.

Obvious errors in the terms, value or crediting of an offer may be corrected, and funds credited in error may be removed from your account.

Safer gambling, marketing choices and contacting us

Promotions should never be a reason to spend more than you intend. Our site is for adults aged 18 or over, and you can set deposit limits, loss limits, session reminders, a time-out or a self-exclusion from the safer gambling area of your account at any time. Limits apply as soon as they take effect, whether or not a bonus is active.

You can choose whether to receive promotional messages from us, and you can change that choice at any time in your account settings or by contacting us. Withdrawing consent to marketing does not affect your account or any service messages we need to send you.

Free, confidential support and advice are available from GambleAware, GamCare and the National Gambling Helpline. GamStop allows you to exclude yourself from online gambling sites licensed in Great Britain, including ours.

If anything on this page is unclear, or you would like a point about a specific offer explained before you claim it, our team is available through live chat on the site or by e-mail at support@casinodavincigold.co.uk.